Real Estates Guidelines During COVID-19 – Branch Visits and Viewings

The team at Real Estates hope you, your friends and family are safe and well.

We are pleased to announce the reopening of our offices from 18 May 2020. We are doing so with the safety of our colleagues, clients and visitors at the forefront of our mind. We are strictly adhering to Government guidance within our branches and during all viewings.

Clients and visitors are welcome to come to our branches at Woodside Park and Totteridge at any time during opening hours.

However, please note we are restricting the number of visitors at our branches to two people at a time. If you enter with another person, they should be from your household only. Your patience is appreciated if you are required to wait to enter until other visitors present have left.

Upon entering our premises, we kindly request that visitors use the hand sanitiser available and remain 2 metres apart from our colleagues.

We are offering remote viewings of our properties and our agents are available to assist you via video link, FaceTime and other mediums.

If you would prefer an in-person viewing or valuation, we are happy to accommodate this wherever possible. We are reminding all parties of our guidelines prior to making and confirming bookings. Anyone who is symptomatic or has been in touch with anyone who has COVID-19 symptoms, will not be able to participate in any viewings in person.

We are practising social distancing and you may choose to wear a face covering to any viewings. Our agents will have hand sanitiser available for your use during viewings and have been fully briefed on the Government guidance that all participants must adhere to.

We look forward to assisting you find your dream property.
The Real Estates team

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Testimonials

  • We just wanted to thank you so much for all your interventions and hard work in selling our house. All the Team worked so hard including Jordan and Casey. You certainly went beyond what is considered normal negotiations with our Buyer, calling in to see her personally when things got a little ‘tricky’ and smoothing the way forward. We really appreciate all your efforts in the sale and also securing our rental in Mill Hill. We will have no hesitation in recommending REAL ESTATES where appropriate, as you are the best, excellent, professional, friendly Team who get results. Again, THANK YOU for all your hard work during this difficult time.

    - K & BS
  • I just wanted to say a huge thank you to you, Tracey and Casey for all your hard work and advice in helping us to get Northiam. Although there is a lot of work to do to the house, we have moved in and plans are almost finalised and actually the place already feels like home. I think it will be an amazing home for us all and we appreciate so much the lengths you all went to in order to make this happen. Tracey deserves a special mention. She put up with me (dealt with me / tolerated me) amazingly well! If she hasn’t had one already, she definitely deserves a huge New Year’s pay rise!

    - SC
  • Dear Jordan, David and I are both glad that that exchange has been achieved smoothly. Thank you for all the work you have done in enabling us to get to this stage.

    - JM
  • You are amazing !!!!!!!!!!!!!!!
    I couldn’t do it without you and Stephen
    I really really appreciate your support!

    - AW
  • I just wanted to drop you a line to commend how professional, courteous and helpful Casey has been throughout the time we searched and rented our property in Lullington Garth.
    Having dealt with many agents when either buying, selling or renting, he has by far been the most decent and diligent and a great ambassador for your company. People are often quick to complain but sometimes less so in giving praise so I thought it would be good to drop you a line.

    - GD
  • Tracey, thank you very much for all you have done to help us get this over the line! You’ve been great and we really appreciate it.

    - ES
  • Dear Casey, just a little thank you for all your help in trying to find us new tenants.  We appreciate all your hard work!

    - AD
  • “Oliver, Jordan and Vivien at Real Estates in Totteridge are the only agents worth considering if you are selling in the area. They worked as a team to go beyond the extra mile and provided a bespoke 360 degree service from helping us sell, helping us find our dream home, whilst also securing the perfect off-market short term let using their own contacts…it does not get much better than that!”

    - MG
  • Jordan, thank you very much.  You are a star!  I have relocated 3 times so far and involved in buying and selling property.  You are the most dedicated agent I have ever met.  Thanks again for your great help.

    - FY
  • Woodside Park is one of the most appealing neighbourhoods in N. London and Chiddingfold is probably one of the most desirable streets.  Our house was on Chiddingfold so there was every reason why it should have sold quickly and at a good price.  However, it did not sell quickly because initially we didn’t have the right estate agent.  The reason we chose the wrong one is because he set a very high price for our property.  Our mistake was in confusing a high price with the right price.  It didn’t take long before we realised our mistake.  Weeks went by without visits from potential buyers.  That told us that we were not at the right price.  As soon as we were able, we switched to the right firm “REAL ESTATES” headed by the right estate agent.

    - JG